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Warning: Phishing emails circulating
Fake emails are currently being sent asking you to renew a domain. These emails are not from noez.de. Do not click any links in suspicious emails.
Security notice
Phishing emails in the name of noez.de
What happened?
Fake emails are currently circulating in the name of noez.de, asking you to renew a domain. The email claims that your domain is expiring and asks you to click a "Renew domain" button to make a payment. These emails are not from us and the links lead to fraudulent websites. There is no indication of any connection to actual noez customer data - the attackers are sending these emails blindly and in bulk.
How to spot the fake
- The email uses formal language - noez always addresses you informally
- The sender is not @noez.de (e.g. "KundenService" without a real noez address)
- Urgency tactics: "Domain will be blocked" or "loss of your domain"
- The "Renew domain" button does not lead to noez.de
What you should do
- Delete the email immediately and do not click any links
- Only log in directly via noez.de
- Check the actual status of your domains in your customer panel
- Forward suspicious emails to our support team
Already clicked a link?
Change your password immediately via your customer panel. If you entered payment details, contact your bank and our support team right away.
noez.de will never ask you to pay via an external link by email. Domain renewals are handled exclusively through your customer panel at noez.de.
Common requests
Contact us
Simply reach out to us by email or via the contact form. For questions about an existing product, mentioning your service ID helps us respond faster. As an existing customer, please log in first so we can match your request to your account.
noez GmbH
Wiesenhüttenplatz 26
60329 Frankfurt am Main
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